Privacy Policy
Last Updated: September 2026
This Privacy Policy describes how Periclase ("Company," "we," "us," or "our") collects, uses, and discloses your information when you access or use the periclase.net website and related software-as-a-service (SaaS) platform (collectively, the "Services"). We are committed to protecting your privacy and complying with applicable United States privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and other state privacy laws where applicable.
By accessing or using the Services, you expressly consent to the information collection, use, and disclosure practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must immediately cease all use of the Services. This policy applies solely to our information practices and does not cover the practices of third parties not owned or controlled by us. Our Terms of Service and Terms and Conditions govern any contractual disputes regarding the Services.
1. Information We Collect
As a provider of software-as-a-service solutions, we collect various categories of information necessary to deliver, secure, and improve our platform. The specific types of information we collect depend on how you interact with our Services, whether you are an authorized user of a business account, or simply a visitor to our website. We do not collect more information than is necessary to provide our Services or to comply with applicable legal obligations.
Personal Information You Provide
When you create an account, subscribe to our Services, or communicate with our support team, you may provide us with personal information. This includes identifiers such as your first and last name, email address, business phone number, and job title. It also includes commercial information such as your billing address, company name, and payment card details. Payment card processing is handled by our third-party payment processors, and we do not store full credit card numbers on our servers.
Information Collected Automatically
When you access or use our Services, our servers automatically record certain technical information about your device and network. This includes Internet Protocol (IP) addresses, browser type and version, time zone settings, and operating system. We also collect information about your activity within the Services, such as login times, features utilized, and page interaction logs. This data is essential for system administration, security monitoring, and optimizing the performance of our SaaS infrastructure.
Customer Content and Business Data
As a SaaS provider, we process data that our business customers upload, store, or process through the platform ("Customer Content"). This may include business records, contact lists, project files, and communications. We act as a service provider to our business customers regarding this Customer Content. We process this data strictly to provide the requested Services and in accordance with the instructions of the business customer that controls the data.
2. How We Use Your Information
We use the information we collect for defined, legitimate business purposes, primarily to operate, maintain, and improve the functionality of our Services. We limit our use of personal information to what is necessary to fulfill the purposes for which it was collected or for other compatible purposes authorized by law. We do not use or disclose sensitive personal information for purposes other than those explicitly permitted without your consent.
Service Delivery and Operations
Your personal information is used to create and manage your account, authenticate your identity, and provide you with access to the SaaS platform. We use your contact information to communicate with you regarding account setup, service updates, security alerts, and administrative notices. For business customers, we use commercial information to process payments, issue invoices, and manage our billing relationship.
Security, Support, and Improvement
We utilize technical and usage data to monitor the health of our infrastructure, diagnose technical issues, and provide effective customer support. By analyzing how users interact with the Services, our engineering teams can identify trends, fix bugs, and develop new features that enhance user experience. Furthermore, we use this information to detect, prevent, and address technical vulnerabilities, fraud, and other malicious activities, ensuring a secure environment for all users.
Legal and Compliance Purposes
Where necessary, we use your information to comply with our legal obligations under applicable US state and federal law. This includes retaining records for tax and accounting purposes, responding to valid legal requests from law enforcement or government agencies, and enforcing our contractual rights. We may also use aggregated, de-identified data that cannot reasonably be used to identify you for internal analytics, market research, and product development initiatives.
3. Information Sharing
We do not sell your personal information in exchange for monetary consideration. Under the CCPA/CPRA, we may share personal information with third parties for business purposes, which may constitute a "share" or "sale" under certain statutory definitions. We share your information only with the categories of third parties described below, and we require our service providers to maintain appropriate confidentiality and security measures.
Service Providers and Processors
We engage trusted third-party service providers to perform various functions on our behalf, such as hosting infrastructure, data storage, email delivery, analytics, and payment processing. These providers are given access to personal information only as necessary to perform their designated functions and are contractually bound to protect the confidentiality and security of the data. We remain responsible for the compliance of our service providers under applicable state privacy laws.
Legal Requirements and Business Transfers
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders or subpoenas. We may also disclose information to protect our rights, property, or safety, or that of our users or others. In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will provide notice of any such change in ownership or control.
4. Cookies and Tracking
We use cookies, web beacons, and similar tracking technologies on our website to recognize you and remember your preferences. Cookies are small data files stored on your device that help us improve site navigation, analyze site traffic, and personalize content. We do not use tracking technologies to monitor your activities across third-party websites for the purpose of targeted advertising.
Types of Cookies Used
We utilize both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Essential cookies are strictly necessary for the website to function correctly, allowing you to navigate the site and use secure areas. Performance and functionality cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. We do not employ third-party advertising cookies.
Your Cookie Choices and CCPA Opt-Out
Under the CCPA opt-out model, you have the right to direct us not to "sell" or "share" your personal information. To exercise this right, you may utilize the "Do Not Sell or Share My Personal Information" link provided in our website footer or adjust your browser settings to refuse cookies. Please note that blocking essential cookies may impact the functionality of the website. For more detailed information regarding our use of tracking technologies, please review our comprehensive Cookie Policy.
5. Your Rights and Choices
If you are a resident of California or another US state with applicable privacy laws, you have specific rights regarding your personal information. We are committed to facilitating the exercise of these rights. We will not discriminate against you for exercising any of your privacy rights, meaning we will not deny, degrade, or charge different prices for our Services because you chose to exercise your rights.
Right to Know and Access
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we have shared the information. Upon receipt of a verifiable consumer request, we will provide this information to you.
Right to Delete
You have the right to request the deletion of your personal information from our systems or records. Upon receiving a verified deletion request, we will delete your personal information from our records and direct any service providers to do the same, unless an exception applies (e.g., we need the information to complete a transaction, detect security incidents, or comply with legal obligations).
Right to Opt-Out of Sale or Share
As noted above, you have the right to opt-out of the "sale" or "sharing" of your personal information as defined by the CCPA/CPRA. You can exercise this right by clicking the designated opt-out link on our website. If you use an authorized agent to submit requests on your behalf, we will require written permission and may verify your identity directly with you.
Exercising Your Rights
To exercise any of the rights described above, please contact us using the information provided in the Contact Information section below. We will verify your identity before processing your request, which may require us to request additional information from you. We will respond to your request within 45 days of receipt, as permitted by law.
6. Data Security
We implement industry-standard technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, strict access controls, regular security assessments, and continuous monitoring of our SaaS infrastructure for vulnerabilities.
Access to personal information is restricted to authorized personnel who require such access to perform their job duties. These personnel are subject to confidentiality obligations and undergo regular security awareness training. We also maintain incident response plans to address potential security breaches swiftly and effectively.
Despite our robust security measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you and the appropriate regulatory authorities in accordance with applicable US state breach notification laws.
7. International Data Transfers
Periclase is based in the United States, and our primary data processing operations occur within the US. However, if you access our Services from outside the United States, you should be aware that your personal information will be transferred to, stored, and processed in the United States. By using our Services and providing your information, you consent to this transfer.
We ensure that any international transfer of personal information is conducted in compliance with applicable data protection laws. When engaging service providers located outside the United States, we implement appropriate safeguards, such as standard contractual clauses, to ensure that your information receives a comparable level of protection. We monitor legal developments regarding international data transfers and adjust our practices as necessary to maintain compliance.
8. Children's Privacy
Our Services are intended for business and professional use, and they are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we learn that we have inadvertently collected personal information from a child under 16 without parental consent, we will take steps to delete such information as soon as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the contact details provided below. We will promptly investigate and take appropriate action to remove the information and terminate the account if applicable. Protecting the privacy of minors is a priority for our company.
9. Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time at our sole discretion. We may revise this policy to reflect changes in our business practices, new technologies, legal requirements, or other operational reasons. When we make material changes to our privacy practices, we will update the "Last Updated" date at the top of this page and provide a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Services following the posting of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised terms, you must discontinue your use of the Services.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to resolving any issues promptly and transparently. You may reach our Data Privacy Officer or legal representative using the following contact details:
- Company: Periclase
- Email: [email protected]
- Phone: +13035550111
- Address: 1050 Walnut Street, Suite 350, Boulder, CO 80302
When contacting us regarding a privacy rights request, please clearly state your request and provide sufficient information for us to verify your identity. We are dedicated to upholding your privacy rights and ensuring compliance with all applicable US state privacy laws.